Refund Policy

1. Strict No-Refund Policy

Except where strictly required by applicable local law, all payments made for LaterBox Pro (including both monthly and annual plans) are final and non-refundable.

We do not provide prorated refunds, partial refunds, or credits for unused subscription time, early cancellations, downgrades, or accidental renewals once a billing period has commenced.

2. Risk-Free Evaluation & 14-Day Free Trial

To ensure that LaterBox Pro completely meets your needs prior to making any financial commitment, we provide multiple risk-free ways to evaluate our platform:

• Free Tier: Basic saving, reading, searching, organizing, and local exports are 100% free forever without requiring payment details.
• 14-Day Free Trial: Both monthly and annual subscriptions include a full 14-day free trial for eligible new subscribers. You have full access to all Pro features with zero charge during this window.

If you decide that LaterBox Pro is not for you, simply cancel your subscription before the 14-day trial period concludes. You will not be billed.

3. How Cancellation Works

You may cancel your subscription at any time. Cancellation is completely self-serve and takes effect at the conclusion of your current paid billing period:

• Web & Direct Purchases (Paddle): Navigate to your Account Settings in LaterBox and open the customer billing portal to cancel with a single click.
• Apple In-App Purchases (iOS / macOS): Manage or cancel directly via your device's Apple ID Settings under Subscriptions.

When you cancel, your account remains active with full Pro features until the end of the current billing cycle. Afterward, your account reverts to the Free plan. Your local saved items and data remain entirely intact and exportable.

4. Subscriptions Purchased via Apple (App Store)

If you subscribed to LaterBox Pro through the Apple App Store on iOS or macOS, all transactions, billing, and refund requests are governed exclusively by Apple's terms and processed directly by Apple Media Services.

LaterBox does not process payments or issue refunds for App Store transactions. To request a refund from Apple, you must visit reportaproblem.apple.com and submit your request directly to Apple Support.

5. Billing Inquiries & Exceptional Issues

If you suspect you were charged in error (for example, duplicate billing or unauthorized account access), please contact our support team immediately before initiating a dispute:

Please include your LaterBox account email address and transaction reference number so we can look up your record promptly.